Average Reviews:
(More customer reviews)The authors last told us how the value code had been cracked by companies like eToys, idealab!, and Compaq. Specifically, how these new economy companies had figured out how to create enduring shareholder value by satisfying their customers, employees, suppliers. This was obviously written before their value code hypothesis was invalidated by the market.
Oops.
Now, they're offering similar medicine for the health care sector.
I've read the book, and my advice for all is to be certain and receive a second opinion.
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