Average Reviews:
(More customer reviews)This book was the required reading for an introductory class to the subject of industrial relations and collective bargaining. Experienced in the business world, I found this text difficult at best to follow, especially in terms of an historical time-line. I found the material extremely fragmented in presentation, seemingly jumping from one focus to another. It was a challenge to associate the context with the section headers, as the flow was not comfortably predictable. The text often assumes a prerequisite of knowledge that I didn't expect of introductory course material. The book also introduces terminoloy (often in bold text) and concepts upon which it never elaborates. Overall, I did not find the text supportive to learning. I relied heavily on online resources to fill in the gaps in order to pass the course.
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