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(More customer reviews)As other authors have pointed out, the American society and those in other countries are less "connected" than ever before. Indeed, there is ample evidence that people trust their government, business leaders, professionals, and each other less.
This collection of five lectures explores how the phenomenon happens and what can be done to avert the current trend. In particular, the author argued that many current meausres of improving trust, such as increasing transparency and accountability of public and private sectors, usually miss the main point and may do more harm than good.
Some of her suggested solutions are very noble indeed. They can nevertheless be implemented if only more people understand the importance of trust as a fundamental farbic in demoracy, business, and each individual's well-being. The book serves as a very elementary introduction to such an issue.
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A Question of Trust: The BBC Reith Lectures 2002
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