Average Reviews:
(More customer reviews)The Retail Revolution in Health Care provides an excellent overview of enterprise initiatives that are consumer-oriented. The authors present a solid analysis of factors and incentives in health care that are driving disruptive innovation. They also detail strategy implications for health care providers that face the challenge of enhancing access to economically savvy consumers.
Perhaps best of all, the timing of this book couldn't be better given recent passage of health care reform legislation which emulates Medicare, Medicaid, and the recent Massachusetts Healthcare Reform Program. All of these are in the process of going broke due to a failure to incorporate cost containment incentives. By contrast, the growth of retail health clinics represents an innovative, market-based, entrepreneurial, and successful initiative which is adapting to different markets using a variety of collaborative models between retailers and clinic providers. The book indicates how and why such clinics have enhanced access, maintained quality, and contained costs in the provision of basic primary health care services for both the insured and the uninsured.
Without question The Retail Revolution in Health Care will be seen as the "go to" book about developing innovative service delivery. It should be required reading by Congress as well as by all health field professionals who aspire to design and execute accessible, cost-conscious and high quality service delivery.
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